At Waterlily, we believe in building trust through transparency and robust security measures. We go the extra mile to protect your data and ensure your peace of mind.

Here's a glimpse of our steadfast commitment to security, and if you want even more specificity, scroll to the bottom of this page for an extensive FAQ section detailing our procedures:

1. InfoSec and Compliance Our comprehensive Information Security Program is designed and updated to align with industry-leading standards, including HIPAA, NIST 800-53 Rev. 5, ISO/IEC 27001, SOC 2, and SO/IEC 27002. This program encompasses rigorous organizational, physical, and technical safeguards to ensure the security and integrity of our data and systems.

2. Industry Best Practices and Technical Safeguards Our security strategy includes multiple layers of defense across the infrastructure and application levels to protect against anticipated threats such as DDoS attacks, malware, and other cybersecurity risks. We employ strict authentication controls, including multi-factor authentication, to ensure secure access to sensitive data. Our approach to data leakage prevention involves advanced technologies and strategies to prevent unauthorized data transfer and monitor for security anomalies.

3. Data and Application Security We ensure the confidentiality and integrity of our data by enforcing strong password policies and utilizing industry-standard encryption techniques for data in transit and at rest. Waterlily adheres to strict guidelines for data handling and storage, including rigorous access provisioning and event logging to maintain a secure and compliant operational environment.

4. Physical and Environmental Security Physical access to our facilities and data centers is strictly controlled with state-of-the-art environmental and access controls. We ensure that all sensitive data is housed in secure servers and data centers that meet or exceed industry standards, using trusted service providers like Amazon Web Services.

5. Continuous Monitoring and Incident Response Waterlily's cybersecurity framework includes continuous monitoring of our systems and an effective incident response plan. This plan is designed to address and mitigate security incidents swiftly and efficiently, ensuring minimal impact on our operations and our clients. Our security team is trained to handle potential threats proactively and is supported by regular security training programs.

6. Business Continuity and Disaster Recovery We prioritize the resilience of our operations through comprehensive business continuity and disaster recovery plans. These plans are tested regularly and updated to respond to emerging threats and potential disruptions, ensuring that our services remain available and reliable under all circumstances.

7. Commitment to Compliance and Client Trust At Waterlily, we regularly review and update our security practices to keep pace with industry developments and regulatory requirements. We work closely with our clients to ensure our security measures meet their specific needs and maintain the highest level of data protection and compliance.

8. Proactive Security Management Our security program includes routine vulnerability scans, penetration testing, and adherence to secure coding practices. These proactive measures help us identify and remediate potential security issues promptly, maintaining the integrity and reliability of our services.

9. Geographical and Data Management Integrity Waterlily ensures that all data management practices comply with applicable regulations and client requirements, including geographic restrictions on data storage and processing. We are committed to managing and protecting client data with the utmost care and in accordance with all contractual and legal obligations.

By adopting these detailed and robust security measures, Waterlily aims to not only meet but exceed industry standards, providing our clients with the assurance that their information is secure and handled with the highest level of professionalism and compliance.